The after-sales service period and content we can provide:
Service Term:
1.1 The service life of the product is more than 10 years.
1.2 The product warranty period is three years or five years.
Service scope and content:
2.1 When the contract is signed, the technical coordination matters and date shall be agreed with the user.
2.2 Feedback the contract execution status to users during the contract execution process.
2.3 Provide product technical guidance and personnel training.
2.4 During the service process, we will regularly send personnel to conduct telephone return visits to users.
2.5 During the warranty period, our factory provides timely and high-quality free services for the products supplied.
2.6 After the warranty period, our factory provides timely and efficient services, free of service fees, and replacement of components at the most favorable price.
2.7 During the entire product use period, provide users with analysis and maintenance reports of quality problems.
2.8 Feedback on the information about the product reflected by the user throughout the use of the product
Zhongshan GOCOLOR Lighting&Electronics co., Ltd
Address: No. 58, Kuixing Avenue, Dongsheng Town, Zhongshan City, Guangdong Province
Factory: +86-760-22835331
Showroom: +86-760-22387693
Fax: +86-760-22835338
Email: 1922099794@qq.com
Contact:
Eric: +8613427073607